Free Mudslides/Flooding Home Cleanup Hotline

Media Contact:

[Aaron Titus]
[This email address is being protected from spambots. You need JavaScript enabled to view it.]

[Asheville, NC]. – August 20, 2021 – From now through September 3, 2021, several relief agencies are staffing a free hotline for debris removal and home cleanup after the recent mudslides and flooding. This hotline will connect affected residents with reputable and vetted relief agencies that will assist in chainsaw work, debris removal, drywall, flooring and appliance removal, roof tarping, and mold treatment, as they are able. All services are free, but service is not guaranteed due to the overwhelming need.

“North Carolina VOAD is committed to working with reputable, vetted relief organizations that have come to help,” said Ann Huffman, President, North Carolina VOAD (Voluntary Organizations Active in Disaster). "Affected residents should simply dial 828-222-3975 for help."

"Voluntary relief agencies play a vital role in whole community recovery. The police and fire departments are there for emergencies, but they don’t have the time or resources to clean out homes. This partnership helps connect affected residents with local relief agencies working in the area," said Larry Marks, North Carolina VOAD representative.

“We are offering this service through September 3, 2021 to help facilitate cleanup by various aid agencies standing by to assist those affected by the storms," says Aaron Titus, Executive Director of Crisis Cleanup. “This hotline will alert multiple relief agencies that residents need help. All services are free and performed by vetted and reputable relief agencies and members of VOAD. Response times will vary so we ask residents for their patience while the teams organize their response to help.”

Phone lines will be open until September 3, 2021. Hotline hours may be extended to the weekend as volunteers are available to answer phones. Importantly, this hotline cannot assist with social services such as food, clothing, shelter, insurance, or questions about FEMA registration.

Families affected by the disaster with home cleanup needs may dial 828-222-3975 through September 3, 2021.




Our Location

 Our offices are located in the Yancey County Courthouse on the Burnsville Town Square

Yancey County Government
110 Town Square
Burnsville, NC 28714