Yancey County Announces New Alert System Smart 911 to Keep Community Informed During Emergency Situations

Public Safety Officials Encourage Residents to Create and Update Their Information in New Smart 911 Platform

Burnsville, North Carolina – Public safety officials in Yancey County today announced that Smart 911 is now available to all residents, replacing the previous Hyper-Reach system. Smart 911 is a free service that allows individuals to receive notifications sent from state and local authorities to stay informed on potentially hazardous situations involving weather, traffic and other emergencies, including the spread of the coronavirus.

The switch to Smart 911 allows residents to receive alerts via phone, text and email, and answer poll questions that will give Yancey County officials critical information during emergency situations. Individuals who are signed up for alerts will receive reliable information about the coronavirus, including tailored updates based on their specific needs and geographic location.

Individuals should sign up for free at https://smart911.com to receive timely and actionable emergency alerts via email, text or voice message. They can also identify when and how they are alerted and communicated with before, during, and after emergencies.

“Smart 911 strengthens Yancey County officials’ ability to communicate with residents when it matters most,” said Jeff Howell, Emergency Management Coordinator. “This service allows for critical communication with the public and provides individuals with the information needed to stay safe or take precautions during hazardous or emergency situations, especially the current coronavirus outbreak.”

Smart 911 is trusted by thousands of institutions including state and local authorities, business and educational institutions. Smart 911 sends millions of messages daily and during critical situations such as severe weather.



Our Location

 Our offices are located in the Yancey County Courthouse on the Burnsville Town Square

Yancey County Government
110 Town Square
Burnsville, NC 28714